Policy
Cancellations & Refund:
Consultation- There is no fee for the initial consultation, however, notifications of all cancellations should be given at least 48 hours before the initial consultation date. If Client wishes to reschedule the consultation and does not provide at least 48 hours’ notice of a cancellation, All Jazzed Up Pet Services LLC may charge Client a $20.00 rescheduling fee.
Services- All cancellations of Services must notify All Jazzed Up Pet Services LLC at least 48 hours before the first scheduled date. If at least 48 hours’ notice of cancellation is given before the first scheduled date, Client may request a full refund of the package fee paid by Client, or, alternatively, Client may reschedule the services to be provided, without penalty. A 48 hours cancellation notice is required before each session. No refund will be given once services begin. Rescheduling a session will be provided with 48 hours cancellation by Client. If less than 48 hours cancellation notice is given by Client, the cancelling session may be forfeited without refund and not made up. *Note: As of May 1st 2021, a non refundable $60 deposit will be needed to hold all dog pet sitting clients reservation of 3 days or longer.
Payment:
-As of May 1st 2021, a non refundable $60 deposit will be needed to hold all dog pet sitting clients reservation of 3 days or longer.
-Payment is required before services can be provided. We accept cash, check, credit cards, Paypal and Venmo.
-Payments may be made, however the total amount is needed before services can be provided.
Gift Cards:
-eGift cards can be purchased here
-All gift cards may be used for services provided by All Jazzed Up Pet Services LLC.
-All gift card sales are final and non redeemable for cash. Gift cards cannot be replaced if lost or stolen.
Shot Records and Health:
-Pets receiving services should be in Client’s household for a minimum of 14 days before such services are performed
-Pets need be currently vaccinated in accordance with all local and state laws and regulations and any such vaccinations have been received by Pets no less than 7 days prior to services. Dogs must be up to date with Rabies, DHPP/DHLPP/DA2PP (distemper and parvo). Cats must be up to date with Rabies, and Distemper. Titer tests are also valid.
-A copy of your pet’s shot records are due before the consultation.
-Pets’ vaccinations should stay current while the animals are receiving services.
-Pets need be free of all fleas, ticks, worms, and other insects and parasites
-Pets need be in good health and have not been ill with any communicable conditions within the past 30 days
-Please notify us if you pet has come down with any communicable disease, appropriate measures can be taken, including, without limitation, delaying any services to be provided hereunder.
$10 Sub Charge for the following Holidays: New Year's Eve, New Year's Day, Easter, Memorial Day, Independence Day (4th of July), Labor Day, Columbus Day, Thanksgiving Day, Christmas Eve, Christmas Day
Dog Walking:
-Due to the travel nature of the business, please allow a two hour window for services.
-Please provide 2 keys or a $5 key charge will be required.
-Dogs may use a backup leash walking system during walks (two leashes with harness and collar).
-No retractable leashes will be used.
-It is the owner’s responsibility to make arrangements for shoveling snow, if it is needed.
-In a “state of emergency” or “travel ban”, arrangements with the owner and/or emergency contacts will be made to ensure pets are cared for if we are not able to get to them.
-In extreme temperatures (cold or heat) dogs will be still be walked, however a shorter walk may be necessary.
-Dogs may wear winter apparel, if needed during cold weather.
Pet Sitting:
-As of May 1st, 2021, a non refundable $60 deposit will be needed to hold all dog pet sitting clients reservation of 3 days or longer.
-Due to the travel nature of the business, please allow a two hour window for services.
-Please provide 2 keys or a $5 key charge will be required.
-Puppies (8wks -20 wks) will be leash walked only.
-Dogs must have a 6 foot or higher fenced in area to run freely in or they will be leashed walked.
-No retractable leashes will be used.
-Indoor/outdoor cats must stay indoor during services.
-For the safety of your pets, at least three visits are required for dogs per day and one visit is required for cats/small pets per day.
-We can not ignore additional pets in the house needing care. All household pets need to be cared for.
-No shared visits or mixing pets of different households.
-No job sharing allowed.
-It is the owner’s responsibility to make arrangements for shoveling snow, if it is needed.
-In a “state of emergency” or “travel ban”, arrangements with the owner and/or emergency contacts will be made to ensure pets are cared for if we are not able to get to them.
-In extreme temperatures (cold or heat) dogs will be still be walked, however a shorter walk may be necessary.
-Dogs may wear winter apparel, if needed during cold weather.
Dog Training:
-No retractable leashes will be used.
Referral Program:
If you are an existing client and you refer a friend to our business, each of you will receive a scratcher card. Scratcher cards have deals such as $5 off, $10 off, $15 off or $20 off of a package. Every card is a winner.
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