FAQ on our Pet Sitting & Dog Walking Services
Updated: Nov 4
Here are some Frequently Asked Questions we get on our Pet Sitting & Dog Walking Services.
Why should I walk my dog (or have someone walk my dog)?
Walking your dog or having someone walk your dog for you, is about more than just providing a bathroom break. Walks provide mental stimulation, physical exercise, socialization (being around people, other animals, objects, etc) and a possible chance for training. Dogs that are walked regularly tend to be more well behaved because their needs have been met.
Should I hire a professional or a hobby pet sitter?
What is a consultation?
A consultation is basically a meet and greet. It lets everyone get to know each other, including the pet(s) we will be working with. This also allows us to see if we are the right fit for one another. We go over paperwork and any questions either of the parties have for one another. Consultations are scheduled a few weeks in advance.
During pet sitting consultations, the owner will walk the Pet Care Provider through the daily pet care they will need to provide while the owner is away. They will go over the location of clean up supplies, where the food and other care items are kept, any yard or house rules, etc.
During dog walking consultations, the owner will show us the location of the leash, and go over any yard or house rules.
We can receive keys (or one key and one access code) and payment at the time of the consultation or we can schedule a pick up time at a later date. Scheduling at a later date also gives us another chance to meet your pets. Consultations take approximately 30-60 minutes depending on the services the consult is for and the animals involved.
How much are consultations?
Consultations are complimentary.
What animal experience do you have?
I come from a very animal friendly house hold. Growing up, I was apart of 4-H for 11 years before aging out. I personally owned or currently own dogs, cats, birds, rabbits, guinea pigs, hamsters, gerbils, hermit crabs, fish, frogs, and lizards. I was at one time or another involved with the 4-H dog club, 4-H rabbit & small animal club, and 4-H exotic bird & poultry club. I currently lead three clubs as a 4-H Leader (animal community service, rabbit/small animal, & dog). I started to show dogs in 6th grade in 4-H shows and started to show Small Animals (hamsters, guinea pigs, gerbil) in 8th grade in 4-H shows. I continued to show in 4-H until I aged out my first year in college. I began showing dogs when I was a senior in high school and still do it today in AKC and UKC events.
I am a Certified Professional Trainer who has experience working as a bather in a grooming salon, a doggie day care attendant, care provider in a boarding kennel and as a dog trainer at a dog boarding kennel. I have attended multiple workshops and seminars on a wide rang of animal topics (both as a 4-H'er and as an adult). I am also trained in Pet First Aid & CPR.
We are proud members of the following organizations:
IACP (International Association of Canine Professionals)
NK9DTA (National K-9 Dog Trainers Association)
ISAA (Icelandic Sheepdog Association of America)
Gloucester County 4-H Fair Association
How long have you been in business?
All Jazzed Up Pet Services LLC legally formed in 2019 however, for years I have been watching friends, family members, neighbors and 4-H'er's pets while they were away.
Are you insured?
Yes, we are insured and we are also bonded and trained in pet first aid and pet CPR. Proof provided upon request.
What training have you completed?
Just to name a few...
I am a Certified Professional Trainer from National K9 School for Dog Trainers
Trained in Pet First Aid & Pet CPR from Pet Tech, INC & Paws N Claws 911
Covid-19 Certification from Pet Sitter International (PSI)
Attends pet health webinars every few months through Pet Poison Helpline
Attended Puppy Potential Workshop by Puppy Sense
Attended Training Between the Ears Level 1: Resolving Conflict in Human/Canine Relationships
Attended Canine Nutrition Fundamentals presented by Lauren Turner of Ideal Dog Services
Attended Dog Training Secrets Summit by Pet Summits
Attended Holistic Dog Care Summit by Pet Summits
How will I know my pet has been cared for?
Upon request, we can update you via text or email once per day. Each update will include a photo or video taken at their visit.
Can you provide references?
What happens if there is an emergency with my pet?
If there was an medical emergency with your pet, you would be contacted. As stated in our contract, we will arrange veterinary care with either your vet or ours for the designated total cost you approved.
In the case of extreme weather, we will make every possible effort to provide services. If an extreme situation does not allow us to do so, we will make every effort possible to contact you and/or your emergency contacts. Services will be provided as soon as the extreme weather/ situation clears.
What is your cancellation policy?
Consultation- There is no fee for the initial consultation, however, notifications of all cancellations should be given at least 48 hours before the initial consultation date. If Client wishes to reschedule the consultation and does not provide at least 48 hours’ notice of a cancellation, All Jazzed Up Pet Services LLC may charge Client a $20.00 rescheduling fee.
Services- All cancellations of Services must notify All Jazzed Up Pet Services LLC at least 48 hours before the first scheduled date. If at least 48 hours’ notice of cancellation is given before the first scheduled date, Client may request a full refund of the package fee paid by Client, or, alternatively, Client may reschedule the services to be provided, without penalty. A 48 hours cancellation notice is required before each session. No refund will be given once services begin. Rescheduling a session will be provided with 48 hours cancellation by Client. If less than 48 hours cancellation notice is given by Client, the cancelling session may be forfeited without refund and not made up. A non refundable $60 deposit will be needed to hold all dog pet sitting clients reservation of 3 days or longer.
How much notice is needed to schedule an appointment?
It all depends on the season and what service you are interested in. We accept reservations 4 months in advance. The sooner you schedule, the better. Especially, if you need to schedule a consultation.
Do you offer boarding?
No. We come to you! We find animals do best in a familiar surroundings.
How long are dog walks?
We offer walks in increments of 10, 20 and 30 minutes. Walks start the moment we enter the house and end the moment we leave the house.
What if my dog doesn't go for walks?
No worries! We also offer drop in visits where we let your dog out in a fenced in area to stretch their legs, to play and potty. We would also be happy to change pads and diapers if needed.
Can you stay over night?
We offer overnight stays for current clients only.
My pet is sick/injured. Can you still watch my pet?
We recommend medical boarding with your vet in this cases, where they will have round the clock care.
Can you take my dog to the dog park?
For the health and safety of all our animals, we do not do dog parks.
Can you transport my pet home?
At this time we do not offer pet transportation.
My friend will be watching my pet part of the time. Can you fill in the days they can't come?
We do not accept job shares where a friend, neighbor, or family member not living in the home does only part of the visits. We do all visits or none.
What should I "pack" for my pet's staycation?
How will you enter my home?
We ask that you provide us with two (2) keys to your house or one (1) key and an access code. If only one key is supplied with no code, a $5 key charge will be required. If your dog is known to be a door rusher (runs out the door), we recommend allowing us to use a door that is gated off, your garage door, or back door that is accessible from a fenced in backyard to prevent escaping.
Once services are complete, we can make arrangement to drop off your keys. If you plan on using our services frequently, we can hold on to them if you prefer.
What should I leave out for my dog's walk?
Walking gear (such as leash, harness, etc), treats, poop bags, towel for rainy days, and any thing else you think will be useful.
How many visits should I do for my pet?
For health and safety reasons, we recommend a minimum of 3 visits per day for dogs, unless it's the day you're leaving or coming home.
For health and safety reasons, we recommend a minimum of 1 visit per day for cats, unless it's the day you're leaving or coming home.
For health and safety reasons, we recommend a minimum of 1 visit per day for small pets, unless it's the day you're leaving or coming home.
I've never left my pets with a stranger before. How can I be sure it will all be ok?
We completely understand this! That's why are bonded and insured. We do a complimentary consultation before services start so you will know who is in your home. On request, we can provide references from some of our clients. Reviews can also be found on Facebook, Nextdoor and Google.
Kathlyn Lawrence of All Jazzed Up Pet Services LLC is a Certified Professional Trainer (CPT) with years of experience training dogs and working with animals. For more information on our Pet Services please visit our website.